I have really wanted a pair of Hunter Wellies lately. I go back and forth about whether or not I will wear them, but when the Jimmy Choo/Hunter Croc wellies went on mega 40% off sale on Nordstrom.com, I decided it was time!
I placed the size 7 in my cart and checked out. Then I read everywhere that they run very large, and for this 6.5 gal, that means I would probably need a 6. I noticed there was also a 5 available, so I put that in my cart. Two seconds later it was gone and said "out of stock". I got really angry and immediately got on Nordstrom Live Chat help and asked if they could locate them at a store.
No such luck. Well, I obsessively pressed the refresh button on my browser and about 20 minutes later, they were back in stock! I quickly clicked purchase. This way, I could try on the 7 and 5 to see which would fit. Unfortunately, the 6 was sold out at that time, or I would have just ordered that one to begin with.
Fast forward to this morning. I get an email from Nordstrom saying that even after money was taken from my debit account and order confirmation, my size 7 order had been cancelled due to no availability. I was fuming, so I got on the chat again and ripped someone a new one.
Just out of curiosity, I get back on Nordstrom.com only to see now the size 6 is showing availability. What the hell?!?! I have never seen a more janked up online stock system. Now I ordered those as well. Who knows which will be cancelled and which will actually ship, but seriously.
Do you all get obsessive about sale items too? I can never pass up a sale!
16 comments:
I can totally relate...my experience was nearly as bad as yours though. Last week I found the most perfect item on Etsy and when I put it in my cart and went to check out, it had already been purchased. I was so bummed! Luckily, I emailed the lady and she had another one in stock, so I got it. Hopefully, you'll get your shoes!
Girl, you crack me up!
I absolutely love those boots. I've coveted them all season!
I am that exact way when it comes to Ebay! I'm glad someone out there shares my competitive shopping tendencies.
Laughing at your awesome screen on line chat!!! thanks for the smile!
Bahaha. I would totally do that.
I usually have crazy good luck by having Nordies people call all over for me to locate something but I bet the JC Hunters were crazy popular.
I hate shopping online and would not want to deal with all that drama over a freaking rain boot, are you kidding me? I bought a pair from Target last year and they are still good as new.
I got the Carnaby Boa Hunter Wellies in Metallic and I love them.
A little tip, if you get your regular size and wear them with socks and a pair of fleece Hunter Welly socks, they'll fit perfectly and actually be warm! And the welly socks come in so many colors and designs... I wouldn't consider wearing them without them! They also keep the tops of the boots from rubbing too much on your legs, which can get painful after a lot of walking/standing. Hope you get some you like! They are lifesavers in the snow!
I'm laughing! Thanks for sharing the hilarious transcripts of the chat. I know you had those guys giggling but they had to respond professionally ... I love it.
OMG you are funny as hell! I was LOL'ing while reading this because I get the exact same way!!! I have wellies and do find them to run big too, but just wear thick socks :)
Hahah I love how you said "thank you sweet baby Jeaus" to the chat guy. That is really frustrating though!
I love how you said "Thank you Sweet Baby Jesus" it made me giggle. I am totally like that! mine is more for make-up, I stayed online for hours waiting for the MAC Venomous Villains collection...
Well if you get the 5 and they don't fit, someone you know might be interested :)
I would have been ON FIRE if that whole sitcho happened to me. Companies with online sites need to get their act together! Ridiculous.
I think Live Chat is a good concept, but the people manning those things are amazingly incompetent.
I've had trouble with this before on Nordie's website. Very similar experienced with a North Face jacket for one of our girls that was very on sale. They need to work out their system!
On another note, those boots are SO stinking cute!
It's not janked up, it refreshes often and when a pair has been returned or someone decides not to buy it when it's been in their cart, you'll see that it's back in stock.
From one JC lover to another...if for some reason Nordstroms cannot fulfill your order... try calling the Jimmy Choo outlet in Woodbury Commons, NY. I was visiting a friend in NYC last weekend, and we went to the outlets... I bought the JC Wellies for $99!!! There was a special last weekend, but I think they are usually only $129. Insane! Good luck!
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